Norwalk's school support staff has a new contract after a year of working without one. On Wednesday, an arbitration panel awarded a contract that includes a small raise and a change in health care plans to the Norwalk Federation of Education Personnel, led by president Donna Riddell.
The union represents 425 aides, clerks, secretarial and support staff and is the city's second-largest bargaining unit, after the teachers' union.

The four-year contract, retroactive to last year, includes a 2 percent incremental raise for the next three years, but no raise for this year. The bulk of the savings will come from a change in heath care plans — the union will join the High Deductible Health Savings Account Plan that was established for teachers last year when their contract was renegotiated. According to a Board of Education statement, the heath care changes "will more than offset the increase in wages, providing much needed relief to Norwalk taxpayers."

The union will not have any increases in longevity payments, a yearly stipend for employees that have worked for the schools for more than 10 years. In addition, a cap was put on sick leave accumulation. Union members will still be allowed to have their children attend Norwalk schools as a professional courtesy.

For the past year, the support staff has been in contentious negotiations with the school board, which led to the need for an arbitration panel this summer.

"This is the worst arbitration we've ever had to go through," Riddell said. "The Board of Education members were argumentative, rude and disrespectful. We were willing to negotiate, but they [the BOE] chose arbitration instead."

Jack Chairamonte, chairman of the school board's negotiating committee, disagreed, saying that some of the union's demands such as a 3.5 percent raise were untenable. "We all the respect for the support staff, but you can't negotiate with union leaders who have kicked their heads in the sand."